Sieraa Integrated Systems provides you with peace of mind and optimizes your smart home system. System support and smart home controller support is just a phone call away.
Customers covered by our continuing Services Contract can expect…
- Dedicated phone number
- Return call within 30 minutes (weekdays)
- Up to 30 minutes of talk time with a technician to resolve issues over the phone – if unable to solve the problem over the phone, the technician will arrange priority on-site service
- Guaranteed next-day service
- Priority response
- Discounted service technician rate
- System performance checks
- Calibration of audio and video systems
- Programming updates of favorite channels lighting scenes and more
- Firmware updates to enhance system reliability
- Documentation for and photographs of your current system stored at IHS
- Back-up copies of all programming files stored with IHS
- Routine maintenance of your system will improve the longevity of your equipment and lower the probability of inconvenient and costly failures.
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