Service

Peace of Mind for your Home Technology.


TECHNOLOGY SUPPORT YOU CAN COUNT ON

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any issues. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

EXPERIENCE OUR BENEFITS AND SERVICES

Remote Repair

Your system will be accessed remotely and oftentimes repaired without a service call.

App Control

You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

24/7 Support

We’re available to communicate with you in whichever manner best fits your lifestyle.

Discounted Service Call Rates

In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate.

WHAT CAN WE MONITOR?

  • If most of your network devices are up and running

  • Health of many connected AV devices and light switches (availability may vary depending on manufacturer).

  • Internet up/down state and average upload/download speeds.

WHAT WE CAN’T MONITOR?

  • Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

  • Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

  • Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

SERVICES AND FEES

Monthly Subscription Starting at $79.99

Proactive Monitoring and Remote Repair

We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

Reactive Remote Repair

Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

24/7 Email, Text, Phone and Chat Support

We’re available to communicate with you in whichever manner best fits your lifestyle.

App Control

You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

Discounted Service Call Rates

In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate.

Contact Us If You’re Interested in these Services.

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